Frequently Asked Questions
What time is check in/out?
Check in is from 3pm and Check out by 11am - if you would like to arrive or depart outside of these times, please do contact us to see if this is possible.
Where do you serve breakfast?
Our guest a la carte breakfast menu is served in the Friston room or our Guest Lounge and will be set up for you at a designated table.
Breakfast is served between 8am and 10.30am. Early breakfast is available on request.
What happens when I have made my booking?
Your booking will be confirmed by our team
As a bed and breakfast, please note there is no 24 hour concierge service or reception area at Saltmarsh Farmhouse so if you plan to arrive outside of the 'cafe' opening hours please let us know so we can ensure guest services are available to welcome you to the Farmhouse.
We hope that you will find the house welcoming and that it will feel like entering your own home in the country, so we ask you to treat our house as respectfully as if it were your own.
During your stay, we ask you to keep your set of house keys with you and don’t let anyone in the house who does not have a key.
Please be assured that our house and grounds are kept monitored by surveillance camera’s located at various spots around the grounds and sensor lighting within the public areas including carpark and garden so you are perfectly safe.
How can I contact someone?
Emma or one of our fabulous team are available onsite from early until late and you will be provided with out of hours emergency contact number should the needs arise and additional details required.
Can I have dinner at Saltmarsh?
We do not currently have an evening restaurant offering but this is a wonderful opportunity to sample some of the excellent local dining options.
Should you prefer to stay home, please do contact us and often arrangements can be made for evening meals. Choose a drink from the honesty bar, relax, eat well and leave the dishes for us to clear away before you come down for breakfast.
Do you serve any food during the day?
From 9am we open our café, Saltmarsh Kitchen, to the public in the courtyard.
We serve variety of sweet treats, delicious daily specials and cafe favourites. We also have our a la carte lunch restaurant from Tuesday to Sunday and our menus always accommodate gluten, dairy free and vegan diets. a All of our produce is locally sourced where possible including our large variety of Sussex teas and excellent coffee of your choice made with locally roasted beans from our friends Tigermoth in Lewes
What Guest amenities do you have?
Our rooms are all stocked with Faith In Nature toiletries in reusable bottles, a hairdryer and hangers
Tea and Coffee making facilities are available in all rooms
If you require ironing facilities, please ask a member of our team who will be happy to assist
We stock a small amount of emergency toiletries for those items that get forgotten as there is no 'local shop'
All rooms have luxury Egyptian cotton bed linens and feather duvets and pillows. If you have allergies, please let us know so we can replace with hypoallergenic options.
Guests are kindly asked not to take Saltmarsh towels out of the rooms so do bring a beach towel if you’d like to go for a swim in the sea.
Temperature & Heating
The Farmhouse is fully serviced by Gas Central heating. The building is well insulated with its thick old walls and it can get warm very quickly so please do let us know if you find yourself too warm (or cold!) and we will b happy to help.
Some of our Guest bedrooms and our guest lounge also have open fireplaces that can be lit during the Autumn and Winter seasons.
Honesty Bar & Guest Lounge
Whether it’s a relaxing drink after a bracing walk, curling up to a great book with a glass of wine or simply indulging in a delicious gin & tonic, our guests can make themselves at home at our bar
There is a drinks menu on the bar along with a little book assigned to your room for you to write down what you have had so we can add this to your bill in the morning.
All our wines are sold by the bottle, except the house ones which are clearly labelled. We do request that you use the measure for the spirits and leave the bar tidy for all our guests to enjoy.
We kindly request that you don’t bring your own drinks or food into the restaurant, café, bar or house gardens.
Wi-Fi & Phone Signal
We are pleased to offer satellite connected internet services so our Wi-Fi coverage is excellent through the building and gardens.
Mobile phone service in the area is limited but using the 'wifi calling' option on your phone or internet calling services such as WhatsApp make it all usable.
If you have any questions that you feel have not been answered please do get in touch via email at [email protected]
